Privacy Policy

Privacy Policy

Effective Date: 06/09/2026

Prime Sciences we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prime-sciences.com/ and make purchases from Prime Sciences. Please read this Privacy Policy carefully. By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

1.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, phone number, and payment information (e.g., credit card number, billing address), that you voluntarily give to us when you purchase a product or communicate with us.

1.2 Non-Personal Data

We may collect non-personal information about you whenever you interact with our website. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience.

2. How We Use Your Information

We use the information we collect about you to:

Process your transactions and manage your orders.
Communicate with you about your order, account, or other customer service needs.
Improve our website and product offerings.
Send you promotional materials, newsletters, and other information regarding our products, services, and offers that we think may be of interest to you (you can opt out of receiving such communications at any time).
Respond to your inquiries and provide customer support.
Protect against fraudulent or illegal activity.

3. SMS and Email Communication

Prime Sciences may send account-related SMS messages including verification codes, password reset links, and account security notifications. Message frequency varies based on account activity. Message and data rates may apply.

You may opt out of non-essential SMS communications at any time by replying STOP where applicable or by contacting us.

Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

Marketing emails will only be sent to users who expressly opt in. You can unsubscribe via the email footer or by contacting us.

4. How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 Ambassadors

We may share your information with our ambassadors, in which case we will require those ambassadors to honor this Privacy Policy. Ambassadors include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4.5 Marketing Communications

With your consent, we may send marketing communications or promotional offers. You may opt out of marketing communications at any time.

Mobile phone numbers, SMS consent, and SMS opt-in data are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

4.6 Other Third Parties

We may share aggregated or de-identified information with advertisers, investors, and business partners for analytical and business purposes. Mobile phone numbers, SMS consent, and SMS opt-in data are excluded from such sharing.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we have about you.
Request that we correct or update your personal information.
Request that we delete your personal information.
Opt-out of receiving marketing communications from us.
Withdraw consent for us to process your personal information.
To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of how we are protecting your information.

By using our website, you consent to this Privacy Policy. Thank you for trusting Prime Sciences with your information.