Shipping Policy

Shipping Policy

At Prime Sciences LLC, we strive to process and ship all orders quickly and efficiently. Please review the following shipping information before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment is received and verified. Orders placed on weekends or holidays will begin processing on the next business day.

Processing times may be delayed during high-volume periods, holidays, or due to carrier disruptions.

Domestic Shipping (United States)

  • Flat Rate Domestic Shipping: $15.00 USD
  • Estimated delivery time: 3–7 business days after shipment

International Shipping

  • Flat Rate International Shipping: $25.00 USD
  • Estimated delivery time varies by destination and customs processing

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.

Shipping Carriers

Prime Sciences LLC may utilize USPS, UPS, FedEx, DHL, or other carriers depending on the destination, package size, and shipping method selected.

Tracking Information

Once your order ships, tracking information will be sent to the email address provided during checkout.

Shipping Delays

Estimated shipping times are provided by the carrier and are not guaranteed. Prime Sciences LLC is not responsible for delays caused by:

  • Carrier service interruptions
  • Weather conditions
  • Customs processing
  • Incorrect shipping addresses
  • Lost or stolen packages marked as delivered

Address Accuracy

Customers are responsible for ensuring their shipping address is correct at checkout. Orders returned due to incorrect addresses may require additional shipping fees for reshipment.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact our support team within 7 days of the expected delivery date so we can assist with a carrier claim or resolution.

Contact Information

For shipping-related questions, please contact:

Prime Sciences LLC
https://www.prime-sciences.com
support@prime-sciences.com